Booking end of tenancy cleaning sounds simple enough. Pick a date, choose a company, hand over the keys, and hope the place comes back spotless. In reality, that's exactly where a lot of tenants trip up.

Ink on a sofa or armchair has a way of turning a calm afternoon into a small disaster. One minute you have a pen on the cushion, the next you are staring at a dark blot spreading into the fabric like it means business.